Current Policies
Terms of Service
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Welcome to SystemsD. These Terms of Service explain how you can use our website and what you can expect when working with us. We've tried to keep the language simple and clear while covering the important terms that apply to our services. By using our website or working with SystemsD, you agree to these Terms. If you do not agree with them, please do not use our website or services.
1. About SystemsD
1.1 What We Do: SystemsD helps businesses build and improve their digital and technology systems. Our comprehensive suite of production-ready services includes:
- Software and SaaS development
- AI products and automation
- Business process automation
- Website and portal development
- API and system integrations
- Cloud and DevOps services
- Product design and UX
- Branding and digital design
- Lead generation systems
- Custom software solutions
The exact services, features, and deliverables for your project will be agreed with you before we start.
2. Using Our Website
2.1 Using the Website Properly: You agree to use our website only for lawful purposes. Prohibited uses include, but are not limited to: illegal activity, unauthorized access, distributing malware, disrupting network performance, unauthorized copying of content, automated scraping, impersonation, or violating any intellectual property rights.
2.2 Your Account: If you create an account on our platform, you are solely responsible for maintaining account confidentiality and for all activities that occur under your credentials.
3. Working With SystemsD
3.1 Project Scope: All custom development work is governed by individual statements of work or project agreements executed prior to the commencement of services.
3.2 Changes to Your Project: Any deviations, expansions, or modifications to the initial project scope must be formally agreed upon and may incur additional charges.
3.3 What We Need From You: To ensure seamless execution, clients must provide:
- Accurate and complete project information
- Necessary system, database, and hosting access credentials
- On-time delivery of creative assets, copy, and visual branding
- Technical requirements and environmental variables
- Constructive feedback and prompt approvals within designated milestones
- Management of connected third-party accounts and subscriptions
4. Payments and Fees
4.1 Project Fees: Fees are calculated based on the project scope outlined in your Statement of Work (SOW). All fees are non-refundable unless specified otherwise.
4.2 Paying for Services: Invoices must be paid in accordance with the timeline and terms established in the SOW. Late payments may result in work suspension.
4.3 Third-Party Costs: Clients are responsible for any external subscription costs, API fees, hosting servers, or asset licensing required for the project.
4.4 Taxes: All stated fees are exclusive of local, state, or federal taxes, which will be appended to invoices as applicable.
5. Ownership and Intellectual Property
5.1 Materials You Provide: You retain complete ownership of all data, copy, logo marks, and assets supplied to SystemsD for incorporation into your project.
5.2 SystemsD's Existing Work: SystemsD retains all rights to its pre-existing proprietary codebase, development frameworks, internal tools, and modular assets.
5.3 Work Created for Your Project: Upon receipt of full and final payment, ownership of custom-designed software deliverables is transferred to the client.
5.4 Third-Party and Open-Source Materials: Projects may utilize open-source packages or licensed third-party libraries, which remain bound to their respective licensing agreements.
6. AI and Automation
6.1 Using AI: SystemsD deploys advanced artificial intelligence frameworks to optimize workflows, accelerate development, and automate complex pipelines.
6.2 Reviewing AI Results: While we fine-tune all pipelines, clients acknowledge that AI-generated outputs are probabilistic and require regular human-in-the-loop review.
6.3 Third-Party AI Tools: Service availability depends on our partners' LLM networks. We are not responsible for outages caused by upstream OpenAI, Anthropic, or alternative LLM API changes.
7. Third-Party Services and Integrations
7.1 Connecting Other Services: SystemsD connects your systems to external APIs to unify workflows.
7.2 Problems With Third-Party Services: SystemsD is not liable for disruptions caused by third-party systems. Examples of external service points include:
- CRM tools and database services
- Payment gateway processors and banking portals
- Email delivery agents and SMS gateways
- Maps API services and geolocation networks
8. Website and Service Availability
8.1 Keeping Things Running: We target standard web availability but cannot guarantee uninterrupted website uptime. 8.2 Maintenance: Scheduled updates may cause temporary access windows. 8.3 Project Timelines: Estimated project schedules are targets and subject to change based on feedback speed or upstream constraints.
9. Client Data and Content
9.1 Your Information: You represent that you have full rights to all material submitted to us. 9.2 Protecting Your Data: SystemsD executes robust safety checks to protect your data, but clients must maintain external backups. 9.3 Sensitive Information: Clients must notify SystemsD prior to transferring protected health information (PHI) or personal financial records.
10. Confidentiality
10.1 Keeping Information Confidential: Both parties agree to safeguard proprietary code, corporate records, and trade secrets. 10.2 Information That Isn't Confidential: This excludes: information already publicly accessible, received from independent channels without breach, or required to be disclosed by court mandate.
11. Third-Party Websites
Our platform contains directional links to external partner websites. We are not responsible for the privacy practices, tracking, or general safety policies of these external sites.
12. SystemsD Website Content
12.1 Our Content: SystemsD retains all rights to its visual designs, layout templates, typography configurations, and text. 12.2 Using Our Content: No material from this site may be duplicated without express written authorization.
13. Important Limitations
13.1 Website Information: Page content is compiled as informational material. 13.2 Business Results: We do not guarantee concrete sales values, ROI multipliers, or organic search indexing targets. 13.3 Professional Advice: Our design consulting is not a substitute for formal cybersecurity, financial legal counseling, or corporate compliance audits.
14. Limitation of Liability
To the maximum extent permitted by applicable law, SystemsD shall not be liable for any indirect, incidental, special, exemplary, or consequential damages, including loss of profits, data, or business opportunities, arising out of your use of our website or custom software services.
15. Your Responsibility
You agree to defend, indemnify, and hold SystemsD harmless from and against any legal claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising from your breach of these Terms, misuse of our platform, or violation of third-party rights.
16. Suspending or Ending Services
16.1 When We May Suspend Services: SystemsD reserves the right to suspend platform deployment if invoices are overdue. 16.2 Ending a Project: Either party may terminate active SOW projects with written notification if the opposing partner fails to correct material breaches. 16.3 What Happens After Termination: In the event of early termination, clients must pay SystemsD for all billable tasks executed up to the termination timestamp.
17. Events Outside Our Control
SystemsD will not be held responsible for failures, interruptions, or project delays caused by events beyond our reasonable control, including natural disasters, acts of war, utility grid failure, cloud hosting downtime, or governmental intervention.
18. Changes to These Terms
18.1 Updating Our Terms: SystemsD updates these terms to adapt to new technology standards or operational changes. 18.2 Your Continued Use: Your continued use of SystemsD's website or services after update publications constitutes formal acceptance.
19. Governing Law
These terms of service, and any dispute arising from your interaction with SystemsD, shall be governed by, construed, and enforced in accordance with the laws of Pakistan, without regard to conflict of law principles.
20. General Terms
20.1 Our Agreement: These terms constitute the whole agreement between you and SystemsD regarding our website. 20.2 If Part of These Terms Doesn't Apply: If any term is declared invalid by court mandate, other clauses remain unaffected. 20.3 If We Don't Enforce a Rule Immediately: Our failure to enforce immediate action on a violation does not waive our right to enforce rules at a later date. 20.4 Transferring the Agreement: We may assign our contractual rights under these terms.
21. Contact Us
If you have questions about these Terms, need clarifications, or require physical documentation, please reach out to SystemsD:
SystemsD Ltd.
Website: https://systemsd.co/
Email: info@systemsd.co
Address: 333, Block J1, Phase 2, Johar Town, Lahore, Pakistan
We're always happy to clarify anything you may be unsure about before you start working with us.
Have questions about our Terms?
Our support team is available to walk you through our operational standards and security frameworks.